You or your designated responsible party should be present at the pick-up. In case you cannot be present or if you don’t want to designate a responsible party, you must notify one of our agents. Please also make sure that the chosen individual is of legal age and has a valid driving license for identity verification purposes. Otherwise, our transport agent won’t be able to accept or deliver your vehicle.
Being present at the time of pick-up / delivery of your car is required for your vehicle inspection. In case you and/or your designated responsible party are not present during delivery, your car will be transported to a vehicle storage facility resulting in additional charges for you.